Legal Terms & Policies

Terms of Use

These Terms of Use govern your access to and use of the Techroots website and its publicly available content. Please read them carefully before using our digital channels.

Effective Date: 08th November, 2024
Last Updated: 08th October, 2026
Lusaka, Zambia
Techroots Terms of Use

Welcome to Techroots

Effective Date: 08th November, 2024•Last Updated: 08th October, 2026

Welcome to the Techroots IT Solutions Zambia Limited website.

These Terms of Use ("Terms") govern your access to and use of the Techroots website at https://www.techrootszambia.com/ and its publicly available content.

By accessing or using this website, you agree to comply with these Terms. If you do not agree with these Terms, please do not use the website.
01

ABOUT TECHROOTS

Techroots IT Solutions Zambia Limited ("Techroots", "we", "us", or "our") is a technology company providing software development, technology consultancy, digital solutions, education technology, hosting and related technology services.

Our products and services may include Eduroot and other technology solutions developed or provided by Techroots.

02

WEBSITE USE

You may use this website for lawful purposes and in accordance with these Terms.

You agree not to:

  • Use the website for unlawful or fraudulent purposes;
  • Attempt to gain unauthorised access to the website or its systems;
  • Interfere with or disrupt website functionality;
  • Introduce malicious software, code or other harmful material;
  • Scrape, copy or systematically extract website content without permission;
  • Impersonate Techroots or another person or organisation;
  • Use the website to infringe the rights of another person or organisation; or
  • Use the website in a way that could damage, disable, overburden or impair our systems.
03

INFORMATION ON THIS WEBSITE

We endeavour to keep the information on our website accurate and up to date.

However, website content is provided for general informational purposes and may change without notice.

Product features, pricing, availability, specifications, service descriptions and other information may be updated as our products and services evolve.

Information displayed on the website does not constitute a binding quotation, offer or contractual commitment unless expressly stated otherwise in writing.
04

PRODUCT AND SERVICE INFORMATION

Descriptions of Techroots products and services are provided to help visitors understand our solutions.

Specific services may be subject to separate agreements, statements of work, subscription agreements, data-processing agreements, service-level agreements, quotations or other contractual documents.

Where there is a conflict between these Terms and a signed agreement relating to a specific Techroots service, the signed agreement will prevail for that service.

05

EDUROOT

Eduroot is a technology product of Techroots IT Solutions Zambia Limited.

Access to Eduroot as a subscribed platform is governed by the applicable Eduroot Subscription & Services Agreement, Data Processing Agreement and other applicable contractual documents.

Nothing on the Techroots public website grants a visitor a licence to use Eduroot or any other proprietary Techroots software unless expressly authorised.
06

INTELLECTUAL PROPERTY

Unless otherwise stated, the content and materials available on this website are owned by or licensed to Techroots.

This may include:

  • Logos;
  • Brand elements;
  • Text;
  • Graphics;
  • Images;
  • Videos;
  • Software-related materials;
  • Product descriptions;
  • Designs;
  • Documentation; and
  • Other website content.

You may view and use publicly available website content for personal or legitimate business information purposes.

You may not reproduce, modify, distribute, publicly display, commercially exploit or create derivative works from Techroots intellectual property without prior written permission, except where permitted by applicable law.

Techroots, Eduroot and associated names, logos and product identities may be protected by intellectual-property rights.

07

USER SUBMISSIONS AND ENQUIRIES

If you submit information through our website, including enquiries, feedback, application information, partnership proposals or other communications, you confirm that:

  • The information you provide is accurate to the best of your knowledge;
  • You have the right to provide the information;
  • Your submission does not knowingly violate another person's rights; and
  • Your submission does not contain unlawful, malicious or harmful material.

Personal information submitted through the website will be handled in accordance with our Privacy Policy.

08

QUOTATIONS AND COMMERCIAL INFORMATION

Any pricing displayed on the website is subject to change and may not apply to every customer, institution, country, product configuration or service scope.

Formal pricing and commercial terms will be confirmed through an official quotation, proposal, order form or applicable agreement.

09

THIRD-PARTY SERVICES AND LINKS

The website may contain links to third-party websites, applications, platforms or services.

Third-party links are provided for convenience and do not necessarily constitute endorsement by Techroots.

Techroots does not control and is not responsible for the availability, content, security, privacy practices or terms of third-party websites and services.

10

AVAILABILITY OF THE WEBSITE

We aim to keep the website available and functional, but we do not guarantee that the website will always be available, uninterrupted, secure or error-free.

Website availability may be affected by maintenance, upgrades, hosting issues, telecommunications failures, security incidents, third-party services or circumstances beyond our reasonable control.

11

NO PROFESSIONAL OR REGULATORY ADVICE

Information provided on this website is for general informational purposes.

Unless expressly stated otherwise, content on the website does not constitute legal, financial, regulatory, accounting, educational accreditation or professional advice.

Visitors should obtain appropriate professional advice where necessary.

12

DISCLAIMER

To the extent permitted by applicable law, the website and its publicly available content are provided on an "as available" and "as is" basis.

Techroots does not warrant that:

  • The website will always be available;
  • Website content will always be complete, current or error-free;
  • The website will be free from viruses or other harmful components; or
  • The website will meet every user's particular requirements.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law.

13

LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Techroots shall not be liable for indirect, incidental, special or consequential loss arising solely from your use of or inability to use the public website.

This limitation does not apply to liability that cannot lawfully be excluded or limited.

Where you have a separate signed agreement with Techroots for a product or service, the liability provisions in that agreement will apply to that contractual relationship.

14

INDEMNITY

To the extent permitted by applicable law, you agree to indemnify and hold Techroots harmless from claims, losses, damages, liabilities and reasonable costs arising from your unlawful use of the website, your violation of these Terms, or your infringement of another person's rights through your use of the website.

15

PRIVACY

Your use of this website is also subject to our Privacy Policy.

The Privacy Policy explains how Techroots collects and handles personal information obtained through the website.

16

CHANGES TO THESE TERMS

Techroots may update these Terms from time to time.

The updated version will be published on this website with a revised "Last Updated" date.

Your continued use of the website after an updated version is published constitutes acceptance of the updated Terms to the extent permitted by applicable law.

17

GOVERNING LAW

These Terms are governed by the laws of the Republic of Zambia.

Any dispute arising from your use of this website shall be subject to the applicable laws and jurisdiction of Zambia, unless mandatory law provides otherwise.

18

ELECTRONIC COMMUNICATIONS

Communications submitted electronically through this website may be used for legitimate business purposes and handled in accordance with applicable law.

Electronic communications and electronic records may have legal effect where recognised under applicable law.

19

SEVERABILITY

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision shall be interpreted or modified to the extent necessary to make it enforceable, where legally possible.

The remaining provisions shall continue in effect.

20

ENTIRE TERMS

These Terms constitute the general terms governing use of the public Techroots website.

They do not replace any separate agreement governing a specific Techroots product, service, subscription, employment relationship, partnership or commercial engagement.